Monday, July 7, 2008

Is It, Really???

Okay, I feel like griping a little right now...so here goes...
Have you noticed lately that some of the things "they" tell us are designed to make our life easier---don't?
I just spent about an hour on line trying to do what should have taken me about 15 minutes.
I ordered our medications for the next month (there weren't that many!). Time was when I would just call the local pharmacy and talk to a real person and re-order. Then they added "touch one" for this and "touch two" for that etc.,etc. and you were responding to a computerized voice. Now you can choose: Wait "in que" for them to even answer your call [with the electronic message] or, try visiting their site on line. Then you have to establish an 'account' for each person-- Which means a different sign in and password for each one! Then you get to order! Woe to you if you hit the wrong key! You might get an "invalid" message and have to start all over.
Okay, enough griping. I have to hurry and get ready for my haircut appointment, now.

3 comments:

Mandy said...

Did you have to make the hair apt online too? Hee hee, just kidding! How times are changing even for us young folk. I empathize with ya.

Abby said...

I am not sure I have ever met a single person that can say anything positive about the automated phone services!

Karen said...

It makes it even worse when you finally do get to speak to a real person and then you can't even understand what they are saying because they have only been speaking English for about two days. :O) I hate that!